Security and Compliance

Committed to best-in-class security and compliance for everyone

Trusted by 22+ million educators and families, ParentSquare helps districts maintain compliance, safeguard sensitive information, and operate with confidence.

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Data privacy

Privacy designed for schools and families

ParentSquare includes built-in privacy safeguards to protect personal information across every interaction.

  • School and district oversight. Administrators get access to all message transcripts.
  • Privacy controls. Default privacy settings are enabled for schools and districts.
  • Access management. Customers have role-based access controls and automated role syncing.
  • No ads. Information is never shared with advertisers or marketers.
  • Minimal data collection. ParentSquare only collects the information necessary to run our services.
  • Responsible AI. AI features are built to protect privacy and support appropriate communication, including AI-powered content moderation (coming soon)
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Data security

Built on proven security standards

Protect student, staff, and family data with a platform built to meet rigorous security and compliance standards—backed by certifications, third-party testing, and industry frameworks.

  • SOC 2 Type 2 certification for security, availability, and confidentiality
  • ISO 27001 certification for information security management
  • NIST Cybersecurity Framework v2.0 alignment to secure critical infrastructure and operations
  • AWS hosting with US-based data storage and processing, which meets compliance programs including SOC 2, ISO 27001, PCI DSS Level 1, and NIST 800-53
  • Data encryption in transit and at rest using AES-256 and transmitted via HTTPS
  • Third-party penetration testing to identify and resolve vulnerabilities
trust badges

K-12 data privacy and compliance

ParentSquare follows strict data governance policies to protect user privacy and comply with education data privacy laws.

  • iKeepSafe certification for compliance with FERPA, COPPA, California Student Privacy (including SOPIPA, PPRA, Ed Code 49073.6, and Ed Code 49073.1)
  • Access controls to limit sensitive data to authorized ParentSquare personnel, with mandatory annual privacy training
  • Third-party vendor commitments that meet or exceed our privacy policies, including restrictions on the sale or marketing use of personally identifiable information (PII)

Transparency you can count on

Discover how ParentSquare supports security and compliance for schools and districts.

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